The View

Privacy Policy

November 25, 2024

Pareva Beauty Inc. values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Pareva Beauty of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Pareva Beauty decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Pareva Beauty, and it governs any and all data collection and usage by us. Through the use of www.Parevabeauty.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Pareva Beauty does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Voluntarily provided information which may include your name, address, mobile phone number, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, Pareva Beauty Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Pareva Beauty Inc. may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Pareva Beauty Inc. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Pareva Beauty Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.Parevabeauty.com.

Pareva Beauty Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Pareva Beauty Inc. uses various third-party social media features including but not limited to Facebook, Instagram, TikTok, SnapChat, LinkedIn and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Pareva Beauty Inc.'s control.

Disclosure of Information

Pareva Beauty Inc. may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Pareva Beauty.

Non-Marketing Purposes

Pareva Beauty Inc. greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Pareva Beauty products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Pareva Beauty Inc.'s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to ea@parevabeauty.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Pareva Beauty Inc. will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Pareva Beauty Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Pareva Beauty Inc.'s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Pareva Beauty Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, Pareva Beauty is a licensee of TRUSTe. The website is also secured by VeriSign.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: hello@parevabeauty.com

Address: Pareva Beauty Inc., 175 East Main Street PO 341 Ramsey NJ 07446

GDPR Disclosure:

If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.

In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents'

"verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-onlineprivacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

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Return Policy

Return and Refund Policy

Due to the nature of our skincare products and for hygiene reasons, Parëva Beauty does not accept change-of-mind returns or exchanges, except where required by applicable law.

This restriction does not apply to approved order cancellations, approved adverse-reaction requests, or eligible claims involving damaged, defective, incorrect, or missing items, as described below.

Nothing in this policy limits your rights or remedies under applicable law.

Return authorization and instructions

All returns must be pre-approved by Parëva Beauty. To request approval, email hello@parevabeauty.com with your order number, the product you wish to return, and the reason for your request. Include any supporting information required under the applicable section of this policy.

Submitting a request does not constitute approval. Please do not ship any product until you receive a return-approval email from us.

If your request is approved, the approval email will provide the return shipping address, instructions, any applicable shipping costs or refund deductions, and the deadline for sending your return. Please use only the address provided in that email.

Products sent without prior approval or to a different address may be delayed or declined, subject to applicable law. This authorization process does not limit your statutory rights.

Adverse reactions

If you experience an adverse reaction to a Parëva Beauty product, you may request an exception to our no-return policy by contacting hello@parevabeauty.com within 30 days of the delivery date.

Please include:

We may request additional information reasonably necessary to evaluate your request.

All requests under this discretionary adverse-reaction policy are subject to review of the supporting proof and approval by Parëva Beauty. Submitting a request does not guarantee a return or refund.

If approved, we will refund the purchase price paid for the affected product, less any permitted shipping deductions described below. We will confirm whether a physical return is required and provide any applicable return instructions. Please do not return a product before receiving authorization.

The 30-day request window applies only to our discretionary adverse-reaction policy. It does not replace or limit any separate rights or remedies concerning defective, unsafe, or nonconforming products under applicable law.

Shipping costs for discretionary approved returns

For discretionary returns approved under this policy, including approved adverse-reaction returns that do not require a different remedy under applicable law, original outbound shipping charges are non-refundable.

If your entire order qualified for free shipping, we will deduct the actual outbound shipping cost paid by Parëva Beauty, up to $6.99 per order, from your refund, where permitted by applicable law.

For a partial return, any outbound shipping deduction will be allocated proportionately based on the purchase price paid for the returned products relative to the total purchase price paid for all products in that shipment. Total outbound shipping deductions will not exceed the original shipping charge or, for a free-shipping order, the actual outbound shipping cost capped at $6.99 per order. We will not charge the same shipping cost twice.

Customers are responsible for return postage for discretionary approved returns. You may purchase your own return postage or, if available, use a Parëva Beauty return label.

If you choose to use a Parëva Beauty return label, we will disclose its cost before use and deduct that amount from your refund. The return-label deduction is separate from any permitted outbound shipping deduction. We will not deduct a return-label charge if you paid for return postage yourself.

Before you ship an approved return, we will confirm the applicable deductions and provide return instructions.

These deductions do not apply to:

For damaged, defective, or nonconforming products, we will provide any shipping reimbursement or prepaid return shipping required by applicable law. Where statutory withdrawal rights require reimbursement of standard outbound delivery charges, those charges will be refunded and no free-shipping deduction will apply.

Lost or missing packages

If your package has not arrived, or tracking shows it was delivered but you cannot locate it, please contact hello@parevabeauty.com with your order number.

We will review the tracking information and work with the shipping carrier as appropriate to investigate the issue. Available resolutions will depend on the circumstances and applicable law. A delivery scan does not, by itself, determine your eligibility for a remedy.

Please ensure that your shipping address is complete and accurate before placing your order.

Order cancellations and shipping delays

If you wish to cancel your order, please contact hello@parevabeauty.com as soon as possible.

We will make reasonable efforts to accommodate ordinary cancellation requests before fulfillment begins. Once your order has been processed for shipment, cancellation may no longer be possible.

If your cancellation is approved before shipment, we will issue a full refund, including any shipping charges paid, to your original payment method. No outbound shipping or return-shipping deduction will apply.

If we cannot ship your order within the timeframe stated when you placed it, or within the applicable legally required timeframe if none was stated, we will notify you and provide any required option to consent to the delay or cancel for a full refund of the unshipped merchandise and associated shipping charges.

Shipping-delay cancellation rights apply regardless of whether fulfillment has begun or a shipping label has been created.

Failed deliveries and incorrect addresses

Please verify that the shipping address entered at checkout is complete and correct.

If an order is returned to us because of an incorrect or incomplete address supplied at checkout, we will contact you to arrange next steps. If you request reshipment, you will be responsible for the additional shipping charge, which we will disclose before reshipping.

If you do not wish to have the order resent, we will refund the purchase price paid for the returned merchandise, less any permitted outbound shipping deduction calculated under the “Shipping costs for discretionary approved returns” section.

Where permitted by applicable law, we may also deduct an actual carrier return-to-sender charge attributable to the incorrect or incomplete address. We will identify and explain any such charge before processing the refund. We will not charge the same cost twice.

We will not apply these customer-address-error deductions when the failed delivery resulted from an error by Parëva Beauty. Delivery failures involving the carrier will be evaluated separately, subject to applicable law.

Damaged, defective, incorrect, or missing items

Please inspect your order upon delivery. If an item is damaged, defective, incorrect, or missing, contact hello@parevabeauty.com as soon as possible, preferably within three business days of delivery.

Please include:

For missing items, photographs of the items received and the shipping packaging may help us investigate.

Reporting an issue after three business days does not automatically disqualify your request. We will evaluate later reports based on the circumstances and applicable law.

For approved claims, we will offer an appropriate replacement or refund, subject to applicable law. We will not apply the discretionary-return shipping deductions to approved claims involving damaged, defective, incorrect, or missing items.

If a return is required for an approved claim, we will provide prepaid return shipping or arrange reimbursement of reasonable return postage approved in advance.

If a refund is issued for the entire order, we will refund the original shipping charges paid. If only part of the order is affected, we will refund any associated shipping charges required by applicable law and confirm the amount when resolving your claim.

Refunds

Approved refunds will be issued to your original payment method. We will notify you when your refund has been processed.

We will issue discretionary refunds within seven business days after any required returned product is received and its eligibility is confirmed. If no physical return is required, we will issue the refund within seven business days of approval.

Refunds required by applicable law will be issued within the applicable legal deadline and will not be delayed by our discretionary approval process.

Your bank or payment provider may require additional time to post the refund to your account.

Suspected fraudulent orders and payment disputes

Parëva Beauty reserves the right to review or cancel orders that appear unauthorized or fraudulent. If we cancel an order before shipment, we will refund any payment collected for that order.

If you have a concern about a charge or an order, please contact hello@parevabeauty.com so we can investigate. We cooperate with payment providers in resolving disputes.

Nothing in this policy limits your right to raise a legitimate payment dispute.

Contact us

For questions about this policy or assistance with your order, contact hello@parevabeauty.com.